Privacy Policy

PRIVACY POLICY

This Privacy Policy (the "Policy") has been prepared within the framework of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and its secondary legislation in order to inform data subjects about how personal data is collected, for which purposes it is processed, for how long it is retained, to whom it is transferred and how it is protected, in the context of the website at www.cirometre.com (the "Site") operated by Tutech Bilişim Anonim Şirketi ("the Company" / "Cirometre") and the connected services (the "Platform").

This Policy does not on its own satisfy the duty to inform under Article 10 of the KVKK; it forms a whole together with the Information Notice (Turkish), the Cookie Information Notice and the Explicit Consent Text (Turkish).

1. Identity of the Data Controller

InformationDetail
Legal nameTutech Bilişim Anonim Şirketi
Brand / trade nameCirometre
Registered addressGebze OSB Mh. Kemal Nehrozoğlu Cd. No:507/8 Z01 Gebze/KOCAELİ, Turkey
E-mail[email protected]
Websitewww.cirometre.com

2. Scope of the Policy

This Policy covers Site visitors, registered users, Subscribers, former customers, prospective customers, suppliers, business partners, those who submit support requests and all other natural persons who enter into a relationship with the Company. Separate information notices are issued for employees, job applicants and persons visiting the Company premises.

Order and revenue data pulled through APIs from the Subscriber's own e-commerce platforms with the Subscriber's authorisation is processed stripped of end-customer identity information, and therefore does not constitute personal data under the KVKK.

3. Definitions

  • Personal data: any information relating to an identified or identifiable natural person.
  • Data subject: the natural person whose personal data is processed.
  • Data controller: the natural or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data filing system.
  • Processing: any operation performed on personal data (collection, recording, storage, alteration, transfer, erasure and so on).

4. Categories of Personal Data Collected

4.1. Membership and account data

4.2. Financial and invoicing data

4.3. Usage and technical data

4.4. Communication and support data

4.5. Marketing data

4.6. Third-party data uploaded to the Platform by the Subscriber or pulled from connected systems (in the capacity of data processor)

The Company processes the data under this heading in the capacity of data processor; the data controller is the Subscriber. The data is used solely for the purpose of the Subscriber carrying out its own pre-accounting and invoicing operations.

This data is not used for marketing, profiling, artificial intelligence model training or for any purpose outside the Subscriber's instructions. If the subscription ends, the data is deleted or returned to the Subscriber in accordance with the Subscriber's instructions; records for which legislation prescribes a minimum retention period are only stored for that period.

  • Identity data: name and surname, trade name
  • Contact data: e-mail, telephone, correspondence address
  • Account information: password (stored hashed), user preferences, user role and authorisation
  • Where third-party sign-in (Google, Meta) is used, the name, e-mail and profile identifier received from the relevant provider
  • Invoicing information: name and surname or trade name, invoice address, tax office, tax number
  • Payment data: payment method, transaction amount, transaction date, order number. Card details are not stored by the Company; they are held by our PCI-DSS certified payment infrastructure provider.
  • Platform usage data: sign-in and sign-out dates, session durations, click and navigation data, error and exception records
  • Device and connection data: IP address, browser type and version, operating system, device type, screen resolution
  • Log records: access logs kept under Law No. 5651
  • Cookie data: details in the Cookie Information Notice
  • Support request contents, e-mail correspondence, live support records, feedback forms
  • Newsletter and commercial electronic message preferences, campaign interactions, event attendance records (based on explicit consent)
  • Customer and supplier account data: name and surname or trade name of the customer or supplier, tax identification number or Turkish ID number, tax office, address, e-mail, telephone
  • Document data: invoice, delivery note, expense voucher and producer receipt records, together with document images uploaded by the Subscriber
  • Order and delivery data: order lines, amounts, delivery name and address, contact information
  • Employee data: the Subscriber's payroll and personnel records
  • Marketplace-sourced buyer data: buyer identity, contact and address information pulled from the marketplace account connected by the Subscriber for the purpose of issuing invoices

5. Methods of Collecting Personal Data

  • Registration, membership and form processes on the Site and the Platform
  • Cookies and similar tracking technologies
  • E-mail, telephone and live support channels
  • Information and documents submitted in writing or electronically during contract processes
  • Third-party sign-in providers (Google, Meta)
  • Documents obtained from authorised public institutions and bodies (where required by legal obligations)

6. Purposes of Processing and Legal Grounds

Your personal data is processed in line with the purposes below and on the legal ground under Articles 5 and 6 of the KVKK stated opposite each purpose:

Purpose of processingLegal ground
Membership, account management, sign-in5/2-c: establishment and performance of a contract
Performance of the subscription agreement, provision of the service5/2-c: performance of a contract
Invoicing, accounting and fiscal obligations5/2-a, 5/2-ç: expressly provided for by law, legal obligation (Tax Procedure Law, Turkish Commercial Code)
e-Invoice / e-archive invoice processes5/2-a, 5/2-ç: Tax Procedure Law and related communiqués
Platform and network security, access log records5/2-a, 5/2-ç: Law No. 5651; 5/2-f: legitimate interest
Management of requests and complaints, support processes5/2-c and 5/2-f: performance of a contract and legitimate interest
Use of strictly necessary cookies5/2-f: legitimate interest
Dispute management, establishment and protection of rights5/2-e: establishment, exercise or protection of a right
Provision of information to authorised public institutions and bodies5/2-a, 5/2-ç: expressly provided for by law and legal obligation
Marketing, promotion, commercial electronic messages, surveys5/1: explicit consent
Advertising, marketing and analytics cookies5/1: explicit consent
Profiling and personalised content5/1: explicit consent
Transfer of data abroad (other than under an adequacy decision or appropriate safeguards)5/1 together with Article 9: explicit consent

7. Transfer of Personal Data

Your personal data may be transferred to the groups of recipients listed below within the framework of Articles 8 and 9 of the KVKK:

7.1. Transfers abroad

Under the Article 9 regime of the KVKK that entered into force on 2 June 2024, transfers abroad are carried out by one of the following methods, in order of priority:

For cloud infrastructure, e-mail, communication, analytics and advertising services the Company makes use of international service providers such as Google LLC (USA), Microsoft Corporation (USA) and Meta Platforms Inc. (USA). Where a transfer takes place through cookies, the explicit consent of the data subject is additionally obtained. For the automated reading of document images uploaded by Subscribers, a document reading service provider located abroad is used; that transfer is carried out for the purpose of performing the contract and by one of the appropriate safeguard methods listed above.

  • Authorised public institutions and bodies (upon request, as required by legislation)
  • Banks, payment service providers and e-invoice integrators (for payment and invoicing)
  • Providers of legal, accountancy, independent audit and tax advisory services
  • Providers of cloud infrastructure, e-mail, communication and backup services
  • Providers of analytics and advertising services (only with explicit consent, through cookies)
  • Providers of customer relationship management (CRM), customer support software and communication tools
  • e-Document integrators (QNB eSolutions, eLogo, EDM Bilişim) and the Turkish Revenue Administration — for issuing and transmitting e-Invoice, e-Archive, e-Delivery Note, e-Self-Employment Receipt, e-Expense Voucher and e-Producer Receipt
  • Document reading (OCR) service provider — for converting document images uploaded by the Subscriber into text; the provider may be located abroad
  • The Subscriber's own cloud storage account (Google Drive) — only if the Subscriber activates this feature with their own account, for uploading a copy of the document into the Subscriber's own space
  • Transfer to countries for which the Board has issued an adequacy decision
  • Transfer by providing appropriate safeguards: standard contract (notified to the Board within 5 business days following signature), binding corporate rules, written undertaking (with the Board's permission), international convention
  • Incidental and exceptional situations under Article 9/6 of the KVKK (explicit consent of the data subject, performance of a contract, public interest, establishment of a right, threat to life and so on)

8. Retention Periods

Your personal data is retained for the period required by the purpose of processing and within the minimum periods prescribed by the relevant legislation:

Data categoryRetention period
Membership and account data10 years after the membership ends (Turkish Code of Obligations Art. 146)
Subscription agreement and its annexesEnd of contract + 10 years
Invoice and accounting records10 years (Turkish Commercial Code Art. 82, Tax Procedure Law Art. 253)
Platform access and transaction logs2 years (Law No. 5651)
Communication and support records3 years after the purpose ends
Marketing data (based on explicit consent)Until consent is withdrawn
Commercial electronic message consent recordsUntil consent is withdrawn + 3 years
Cookie dataThe periods stated per cookie in the Cookie Information Notice
KVKK application records3 years (for the purpose of establishing a right)
Third-party data uploaded by the Subscriber or pulled from connected systems (customer accounts, invoices, orders)The minimum period under the legislation to which the Subscriber is subject (Tax Procedure Law Art. 253, Turkish Commercial Code Art. 82 — 5 to 10 years); at the end of the subscription it is deleted or returned to the Subscriber in accordance with the Subscriber's instructions
Marketplace-sourced buyer dataThe same period as above, because it is a mandatory field of the invoice. The raw API response is not stored; it is processed in memory and discarded

9. Cookies

Cookies in different categories — strictly necessary, performance-analytics, functionality and advertising/marketing — are used on the Site. For detailed information about the types, purposes, retention periods and management of cookies, please refer to the Cookie Information Notice. Third-party analytics and advertising cookies are activated only with your explicit consent; you can update these preferences at any time through the "Manage cookie preferences" link in the consent banner shown on the relevant pages. Visit measurement on the promotional pages, on the other hand, is carried out with the Company's own infrastructure, without creating cookies and without transferring data to third parties; the details are explained in the Cookie Information Notice.

10. Children's Personal Data

Cirometre services are not directed at individuals under the age of 18. Personal data belonging to children is not knowingly collected. Where we determine, or are notified, that personal data belonging to a child has been collected inadvertently, that data is deleted without delay and the parent or guardian is notified.

11. Automated Decision-Making and Profiling

The Platform may include features driven by automated systems, such as content ordering, dashboard arrangement and report suggestions based on your usage preferences. These operations are not regarded as automated decision-making producing legal consequences adverse to you within the meaning of Article 11/1-g of the KVKK. Your separate explicit consent is obtained for operations carried out for the purpose of profiling.

12. Data Security

12.1. Administrative measures

12.2. Technical measures

  • Keeping a personal data processing inventory
  • Internal company policies, procedures and directives
  • KVKK and data security training for employees
  • Confidentiality agreements and disciplinary sanctions
  • Contractual safeguard structures with data processor suppliers
  • Risk analyses and regular internal audits
  • Defining access rights on a role basis and reviewing them periodically
  • Encryption of data in transit and at rest (TLS, disk encryption)
  • Firewall, intrusion detection and prevention systems, antivirus software
  • Penetration tests and security vulnerability scans
  • Keeping and monitoring log records
  • Regular backups and a disaster recovery plan
  • Multi-factor authentication (for administrator access)

13. Notification in the Event of a Data Breach

Pursuant to Article 12/5 of the KVKK, if the personal data processed is obtained by others through unlawful means, the Company notifies the Personal Data Protection Board as soon as possible (within 72 hours at the latest) and the affected data subjects within a reasonable period.

14. Rights of the Data Subject

Under Article 11 of the KVKK you have the following rights:

To exercise your rights, you may submit your request in writing to Gebze OSB Mh. Kemal Nehrozoğlu Cd. No:507/8 Z01 Gebze/KOCAELİ, Turkey or electronically to [email protected], in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. Your request is answered free of charge within 30 days at the latest from the date it reaches us.

  • To learn whether your personal data is being processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing your personal data and whether it is used in accordance with that purpose
  • To know the third parties, in Turkey or abroad, to whom your personal data is transferred
  • To request rectification where your personal data has been processed incompletely or inaccurately
  • To request erasure or destruction of your personal data where the grounds requiring its processing have ceased to exist
  • To request that rectification, erasure or destruction be notified to the third parties to whom your personal data has been transferred
  • To object to an adverse outcome arising against you as a result of your processed data being analysed solely through automated systems
  • To request compensation for damage where you suffer loss because your personal data has been processed unlawfully

15. Updating of the Policy

The Company may update this Policy in line with legislative changes, changes in the nature of the services or the requirements of business processes. The current version of the Policy is published on the Site; material changes are additionally announced.

16. Contact

You may submit your questions about this Privacy Policy or your data subject requests to the Company through the following channels: E-mail: [email protected] Postal address: Gebze OSB Mh. Kemal Nehrozoğlu Cd. No:507/8 Z01 Gebze/KOCAELİ, Turkey

Effective date: 24/04/2026 | Version: 1.0 | Data controller: Tutech Bilişim Anonim Şirketi

This English text is a convenience translation; the Turkish version is the binding one.