Inventory Amazon lost or damaged is tracked
Amazon reimburses units lost or damaged in an FBA warehouse or in the returns process — but not always on its own. Cirometre matches reimbursements paid against inventory movements and flags the unpaid loss as claimable. Reimbursements Amazon later reverses appear in the same list.
What was paid and what was lost are not the same number
Amazon reimburses some losses automatically and leaves others for you to claim. Without a line-by-line comparison the difference is invisible: the money that did arrive looks like the whole story.
Matching reimbursement records against inventory movements leaves a remainder, and that remainder is what can still be claimed.
Reversed reimbursements are not hidden
Amazon sometimes reverses a reimbursement months later. If only credits were shown, the account would look better than it is.
Reversals sit in the same list as negative amounts, and the net figure at the top is credits minus reversals — not credits alone.
Frequently asked questions
Does Amazon reimburse lost inventory automatically?
Some cases yes, others have to be claimed. Matching reimbursements against inventory movements shows which losses were never paid.
What happens if Amazon reverses a reimbursement?
It appears in the same list as a negative amount and reduces the net figure, so the account is never shown as better than it is.