A return takes back more than the sale
A return reverses the revenue, puts the unit back into stock if it is resellable, and issues a credit note. The reason is recorded too, because a rising return rate on one product is a product problem, not an accounting one.
Not every returned unit goes back on the shelf
Treating every return as stock coming back overstates inventory and understates the cost of the return. Damaged and unsellable units have to be separated.
The resellable quantity is recorded separately from the returned quantity, so stock and cost both stay honest.
Returns from marketplaces arrive in the same list
A channel return and a direct return are the same event for accounting purposes. Keeping them in one list means the return rate is comparable across channels.
Frequently asked questions
Are marketplace returns pulled automatically?
Yes, from the channels that expose them. They land in the same return list as direct ones.
Does a return put stock back?
Only the quantity you mark resellable. The rest is recorded as a loss rather than silently added back.